However, you may find it is not working on a Windows 10 computer, or Mac or Android device. Learn more about using Google apps with a Mac.To sync files and folders across all your devices, you can choose to use Google Drive. There’s so much you can do with Google Drive. If you sometimes use Windows, install the Google Drive app on your PC. It’s also an easy way to share files between your computer, iPhone and iPad. See Google Drive collaboration for details. Click the Google Drive icon and Visit Google Drive on the web. Missing shared folders? If your Google Drive folder doesn’t show items other people have shared with you, you may need to log into Google Drive on the web and add them to your drive. After the first time, sync completes in just a minute or two each time you sign in (unless you join a new folder or there is major reorganization). No Google Backup & Sync icon in the menu bar or task bar? Open it in the Launchpad or start screen, or get the Google Backup & Sync app and install.ĭuring the first sync, some folders may be empty or files appear to be missing until it’s completed. Can’t find a file, even when sync is complete? Check it on the Google Drive web site. And it displays Sync complete when you’re all up-to-date. It shows how many files are left to sync. Just click the Google Backup & Sync icon in the top menu bar (Mac) or bottom task bar (Windows). You can check your Google sync status to see what’s happening. Don’t panic – just leave your computer signed in and come back later.Īlways wait a couple minutes after signing into your desktop so Google Backup & Sync can update files. You may see empty folders while this is happening. Depending on how many files you have, this could take an hour or more. Google Backup & Sync must downloaded all files the first time you log into your desktop or sync.
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